Welcome To Gatwick Koi

As former Chairman of the Professional Koi Dealers Association, Gary is very aware for the need of a good quarantine protocol. With the risk of KHV and sleeping sickness, we still believe along with CEFAS, that heat ramping is the only way of protecting our customers fish and ponds. PCR and other tests are fine if the fish are showing clinical signs of illness, then this may show up on these tests, but at the moment there is not a test available to show if a healthy fish is a carrier. Proof of this, is when we triggered KHV twice, no breeder was testing positive in Japan, while we were losing koi, in fact in the first case where the breeder was known, it took over a week for the authorities to find positive test after we had informed them!

All quarantine ponds are in two totally separate facilities away from the shop, so in both cases the infection was kept in the quarantine, and did not effect shop stocks, or customers. All fish are taken through our 6-7 week cycle, which involves two weeks at 24 degrees, and then chilled to 11 degrees, and then returned to 24 degrees for a further two weeks, all this is done using heat pumps with chill facilities, as well as heating. Koi are treated for all parasites,through out the process, and then released to customers, or moved to the shop. When you buy a koi from Gatwick Koi, you can be assured that it has been through one of the very best quarantines in the UK.

Most of our koi are hand picked by us, on our regular trips to Japan (covid permitting), or our trusted agents in Japan, who have over  100 years experience between us. We can supply anything from regular koi  at budget prices, right through to show quality at any standard, including shows in Japan. We are one of the biggest suppliers of  Japanese koi into the UK, and usually have more koi for sale on our website than many other dealers. We are also now building up a supply to  the trade, so if you are a licensed pet shop, please call the shop and speak to Gary.

Once a deposit has been placed on a koi, it is just that, a deposit that is non refundable under any circumstances, unless koi are damaged or lost in quarantine. Any koi left one month after quarantine ends, is left at the owners risk, unless with prior agreements, koi can be over wintered at a cost of £50, and terms to be agreed with Gary.

Azukari Koi: These are koi left in Japan to be looked after the breeder in a concrete or mud pond. Some breeders say that they are left at your own risk, which bearing the cost of these koi, is a little unfair. So for the first year we will guarantee the koi against death or wrong sex with a full credit note, or replacement koi, this is not dependant on what the breeder offers, this is the Gatwick koi azukari guarantee. Please note that we cannot guarantee the outcome of quality on a koi left in Japan, that is the risk balanced against the rewards of improvement.

Due to the cost of azuakri koi, we cannot offer any refunds, but as mentioned we will replace the koi, or issue a credit note for koi if lost or wrong sex. Please note that this is only valid for the first year, any koi left for a second year or more, is at the owners risk.