PLEASE NOTE, WE ARE CLOSED FOR THE WHOLE BANK HOLIDAY WEEKEND AS NORMAL. ON FRIDAY WE ARE OPEN, BUT ONLY KOI THAT ARE IN THE SHOP CAN BE COLLECTED. SALE SALE SALE NOW 1/3 OF ALL KOI EXCEPT THOSE IN JAPAN 2025. FOR ONLINE KOI SALES THE CODE IS DGU2SJE2. All koi are now out of quarantine, and koi in the Annex and Forge can also be seen, We are reducing live stock levels, as we need to take the pressure of Sue and myself. .
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Good morning everybody . Id just like to explain a little about our quarantine , i know alot of people understand , but we seem to be getting a lot more new customers that dont , so i would like to explain a little . Where it says quarantine on the website , that is a rough estimation . Also the koi will be at 25 degrees when finished , so the majority of people will need a few more days for us to cool them down . Please understand , that our quarantine , is not 6 weeks job done and thats it .We run through a heat ramping protocol , sometimes it takes a little longer than we expect , lets say if the temperatures are agianst the heat pumps in the chilling proces like they were two weeks ago then it can take longer . Another problem we have , is that we have twice as much quaratine water , as we do sales water ( so i hope you understand where our priorities lie . ) , so even when the koi are finished , we may not be able to bring them into the shop , if all the sales tanks are ful of koi . So if you see a koi you like , that says its finished quarantine , and you are travelling a long way , sometimes it might be better to ring a head . Especially under the present circumstances , flights delayed , shipments put back , and that we are very busy , so everything is taking longer , and the fact that people picked up their koi much later again this year , means we cant always move koi straight into the shop . We dont allow people into the quarantine centres when we still have fish in their going through quarantine , we wont do videos or bowl koi , others may do , thats thier choice , we will not . I know this may not suit everyone , but this is the way we work , and it works for us and the majority of our customers .I do try to keep on top of the website , but changing all the dates of finished quarantines in the present circumstances is at least alot more work , if not impossible . One thing i will say, is the koi will never finish earlier than stated ! These times are unpresedented for us , in 30 years i have never know a season as busy as this , and we are very grateful for all your support , and understanding . If in any doubts , please ring us before travelling .............Gary and Sue .

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